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DC-Services — Digital Claims Services Limited
Compliance · Legal Information

DC-Services UK Client Agreements

Governing the provision of structured operational intelligence

DC-SERVICES — Digital Claims Services Limited operates under a formal legal framework designed for the rigour of institutional oversight. Our client agreements are structured to provide absolute clarity regarding the scope of our record-keeping and data-validation services. These documents define the professional relationship between our firm and our institutional counterparties, ensuring that all supervisory QA and risk intelligence activities are conducted within a robust, contractually sound environment. By aligning our terms with the expectations of compliance officers and regulators, we maintain a transparent foundation for the delivery of high-fidelity digital-asset records.

UK
Jurisdiction
2014
Established
12+
Years of practice
Named
Supervisor
01 · Module

Confidentiality Protocols

Strict non-disclosure obligations protect all client-related operational data and sensitive institutional intelligence.

Active · Reviewed
Read governance
02 · Module

Liability Framework

Clearly defined limits of liability reflect the firm's role as a provider of information services.

Active · Reviewed
Read governance
03 · Module

Intellectual Property

Terms specify the ownership of methodology and the usage rights for generated records and reports.

Active · Reviewed
Read governance
04 · Module

Jurisdictional Clarity

Agreements are governed by English law, providing a stable and predictable legal environment for all parties.

Active · Reviewed
Read governance
Compliance · Body

Service Level Methodology

Every client agreement includes detailed appendices that define the specific methodology for data validation and record-keeping operations. These sections detail the frequency of reporting, the parameters for operational risk intelligence, and the standards for supervisory QA. By codifying the technical delivery process within the legal agreement, we eliminate ambiguity and provide a measurable benchmark for our performance, ensuring that compliance officers can audit our outputs against agreed-upon institutional standards.

Golden circuit board macro detail
Golden circuit board macro detail
Working scene — DC-SERVICES London office
Working scene — DC-SERVICES London office
01 · Section

Information Evidence Controls

A critical aspect of our client agreements is the definition of evidence standards and control mechanisms. We specify how digital-asset records are verified and what constitutes sufficient evidence for a record's inclusion in our documentation. These clauses provide legal assurance that the data provided by DC-SERVICES has undergone rigorous supervisory review. This structured approach to evidence is vital for clients who require robust documentation for their own internal audits or for presentation to third-party regulators.

  • Written intake brief signed by the client
  • Conflicts screen and independence check
  • Defined deliverable list and retention envelope
01 · Module

Audit Rights

Provision for clients to review the documentation processes used to generate their specific records.

02 · Module

Verification Steps

Detailed contractual steps for the validation of external digital asset data points.

03 · Module

Record Retention

Defined periods for the secure storage and accessibility of historic operational intelligence files.

04 · Module

Chain of Custody

Protocols for maintaining the integrity of data from collection through to final report generation.

02 · Section

Supervisory Governance Routes

Our agreements are drafted with a focus on governance and institutional accountability. They include specific provisions for conflict resolution, escalation procedures, and periodic reviews of the service relationship. This ensures that the documentation services remain aligned with the evolving regulatory landscape and the specific risk appetite of the institutional client. By providing clear governance routes, we support the 'three lines of defence' model commonly employed by sophisticated financial institutions and their compliance departments.

  • Source hashing at intake
  • Role-based, time-bound access
  • Two-stage review before release
01 · Module

Escalation Procedures

Clearly mapped paths for resolving technical or administrative queries regarding documentation outputs.

02 · Module

Governance Alignment

Provisions that ensure services are delivered in accordance with prevailing institutional compliance requirements.

03 · Module

Review Cycles

Contractual mandates for periodic assessment of the documentation framework's continued relevance.

04 · Module

Authorised Contacts

Strict lists of personnel eligible to request data or modify service parameters.

03 · Section

Non-Regulated Service Boundaries

To maintain absolute legal clarity, our client agreements explicitly define the boundaries of our operations. DC-SERVICES does not engage in regulated activities. The contracts state that our work is limited to the production of documentation and the provision of intelligence. We do not offer investment advice, we do not hold or transfer client funds or digital assets, and we do not act as an agent in any transactions. This clear separation of duties is foundational to our role as an independent observer and recorder.

01 · Module

No Advice

Explicit confirmation that no part of our reporting constitutes investment or legal advice.

02 · Module

Non-Transactional

Confirmation that DC-SERVICES never executes trades or manages client asset movements.

03 · Module

Zero Custody

Contractual statements affirming that we never hold or control private keys or funds.

04 · Module

Independent Status

A clear declaration of our independence from the asset managers or platforms being documented.

04 · Section

Engagement and Commencement

The process of finalising a client agreement involves a thorough onboarding sequence, including Know Your Business (KYB) checks and technical scoping. Once the agreement is executed, a formal commencement date is set for the start of the documentation cycle. This transition from legal negotiation to operational delivery is managed with precision to ensure that coverage begins seamlessly. We invite prospective institutional partners to contact our compliance team to begin the process of reviewing our standard agreements and tailoring them to their specific documentation needs.

01 · Module

Onboarding Rigour

Comprehensive verification of institutional identity and authority prior to contract finalisation.

02 · Module

Effective Dates

Clear identification of when the legal obligations and service delivery period commence.

03 · Module

Amendment Tracks

Formal procedures for updating schedules as the client's asset universe expands.

04 · Module

Termination Logic

Standardised procedures for the orderly conclusion of documentation services and data handover.

Compliance · Questions and answers

Questions clients ask about this page.

Short, factual answers stated in the same wording the firm uses in every scope letter, supervisory record and rejection-register entry.

Q01

What does Client Agreements cover at DC-SERVICES UK?

DC-SERVICES — Digital Claims Services Limited operates under a formal legal framework designed for the rigour of institutional oversight.

Q02

Does Digital Claims Services Limited hold client assets or execute transactions?

No. DC-SERVICES UK is non-custodial. The firm does not take possession of client assets, does not place trades, does not act as a fund administrator and does not move funds on behalf of any party.

Q03

Does DC-SERVICES UK provide investment, tax or legal advice?

No. The firm produces structured documentation only. Investment, tax and legal advice fall outside the permitted activities and are not offered on any page of this site.

Q04

Who signs off the work that is released?

Every record passes a two-stage supervisory signoff. Stage one verifies internal consistency and source coverage; stage two, performed by a named senior reviewer outside the originating team, confirms release readiness. Released records are sealed into the archive; any rework is logged in the rejection register and re-entered into stage one.

Q05

How are conflicts and independence handled before an engagement starts?

Each engagement begins with a written scope letter, a conflicts register check and an independence screen. Records that fail any check are not released externally; the failure is logged in the rejection register with a reason code.

Compliance · Related pages

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