01 · Section
Independence policy
Structural independence from any party with a transactional interest in the records being documented.
- ›No commission relationships
- ›No referral incentives
- ›No managed-asset arrangements
Firm · Governance
DC-Services UK Governance
DC-SERVICES operates under written governance frameworks covering independence, conflicts of interest, data handling and supervisory escalation — applied to every analyst station and every deliverable.
01 · Module
Independence
No affiliations with banks, brokers, custodians or advisers.
Active · Reviewed
Read governance02 · Module
Conflicts Register
Maintained and reviewed at engagement intake.
Active · Reviewed
Read governance03 · Module
Data Governance
UK GDPR-aligned controls across collection, retention and destruction.
Active · Reviewed
Read governance04 · Module
Supervisory Layer
Two-stage review on every deliverable before release.
Active · Reviewed
Read governanceFirm · Body
Governance as operational discipline.
Governance is not a policy document — it is the set of constraints that shape every workflow, from intake screening through to archive sealing.
02 · Section
Conflicts of interest framework
All engagements pass a written conflicts screen before opening.
- ›Counter-party check
- ›Prior-engagement check
- ›Beneficial-ownership disclosure
03 · Section
Escalation and supervision
Each Case Manager operates under a named supervisor; every deliverable is reviewed before release.
Firm · Questions and answers
Questions clients ask about this page.
Short, factual answers stated in the same wording the firm uses in every scope letter, supervisory record and rejection-register entry.
Q01
What does this About page cover at DC-SERVICES UK?
DC-SERVICES operates under written governance frameworks covering independence, conflicts of interest, data handling and supervisory escalation — applied to every analyst station and every deliverable.
Q02
Does Digital Claims Services Limited hold client assets or execute transactions?
No. DC-SERVICES UK is non-custodial. The firm does not take possession of client assets, does not place trades, does not act as a fund administrator and does not move funds on behalf of any party.
Q03
Does DC-SERVICES UK provide investment, tax or legal advice?
No. The firm produces structured documentation only. Investment, tax and legal advice fall outside the permitted activities and are not offered on any page of this site.
Q04
Who signs off the work that is released?
Every record passes a two-stage supervisory signoff. Stage one verifies internal consistency and source coverage; stage two, performed by a named senior reviewer outside the originating team, confirms release readiness. Released records are sealed into the archive; any rework is logged in the rejection register and re-entered into stage one.
Q05
How are conflicts and independence handled before an engagement starts?
Each engagement begins with a written scope letter, a conflicts register check and an independence screen. Records that fail any check are not released externally; the failure is logged in the rejection register with a reason code.
Q06
How are released records stored and referenced after delivery?
Every released record is sealed into the firm's archive with a numbered release identifier and the two named signatures from the supervisory signoff. Counterparties can quote the release identifier in their own files; the firm retains the sealed version unchanged for the full retention period defined in the scope letter.
Continue · Firm
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