01 · Section
Mandate
The written scope of an engagement, signed by client and Case Manager before any work begins.
Insights · Glossary
DC-Services UK Glossary
Plain-English definitions of the terms DC-SERVICES uses across intake, dossier construction and supervisory review — written for non-specialist readers.
02 · Module
Engagement Terms
Intake, mandate, scope, retention envelope.
Active · Reviewed
Read governance03 · Module
Dossier Terms
Index, classification, citation, cross-match.
Active · Reviewed
Read governance04 · Module
Governance Terms
Conflicts, independence, supervisory release.
Active · Reviewed
Read governanceInsights · Body
Words matter in documentation work.
An ambiguous term in a dossier becomes an ambiguous fact under review. The glossary fixes the meaning of every term we use in client-facing material.
02 · Section
Dossier
The structured, indexed, citation-rich output produced by DC-SERVICES.
03 · Section
Cross-match
The phase in which records from multiple institutions are reconciled against each other.
04 · Section
Retention envelope
The agreed period during which a sealed dossier is held in long-life archive.
Insights · Questions and answers
Questions clients ask about this page.
Short, factual answers stated in the same wording the firm uses in every scope letter, supervisory record and rejection-register entry.
Q01
What does this FAQ page cover at DC-SERVICES UK?
Plain-English definitions of the terms DC-SERVICES uses across intake, dossier construction and supervisory review — written for non-specialist readers.
Q02
Does Digital Claims Services Limited hold client assets or execute transactions?
No. DC-SERVICES UK is non-custodial. The firm does not take possession of client assets, does not place trades, does not act as a fund administrator and does not move funds on behalf of any party.
Q03
Does DC-SERVICES UK provide investment, tax or legal advice?
No. The firm produces structured documentation only. Investment, tax and legal advice fall outside the permitted activities and are not offered on any page of this site.
Q04
Who signs off the work that is released?
Every record passes a two-stage supervisory signoff. Stage one verifies internal consistency and source coverage; stage two, performed by a named senior reviewer outside the originating team, confirms release readiness. Released records are sealed into the archive; any rework is logged in the rejection register and re-entered into stage one.
Q05
How are conflicts and independence handled before an engagement starts?
Each engagement begins with a written scope letter, a conflicts register check and an independence screen. Records that fail any check are not released externally; the failure is logged in the rejection register with a reason code.
Q06
How are released records stored and referenced after delivery?
Every released record is sealed into the firm's archive with a numbered release identifier and the two named signatures from the supervisory signoff. Counterparties can quote the release identifier in their own files; the firm retains the sealed version unchanged for the full retention period defined in the scope letter.
Continue · Insights
Take the Clarity Check or speak directly with a Case Manager.