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DC-Services — Digital Claims Services Limited
Information · Client Information

DC-Services UK Client Responsibilities

Upholding the integrity of the evidentiary chain

For the engagement between Digital Claims Services Limited and its institutional clients to remain effective, a clear framework of client responsibilities is essential. These duties ensure that the structured documentation and operational risk intelligence we produce are based on accurate, timely, and complete primary data. As an independent firm, we rely on our clients to maintain the internal authority and data access necessary for us to compile objective records. This collaboration is designed to satisfy the rigorous evidentiary standards required by regulators, auditors, and counterparties within the digital asset ecosystem.

UK
Jurisdiction
2014
Established
12+
Years of practice
Named
Supervisor
01 · Module

Data Completeness

Clients must provide all data points necessary to form a representative view of the asset history.

Active · Reviewed
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02 · Module

Source Verification

The client warrants that the primary data sources provided are authentic and untampered at the point of origin.

Active · Reviewed
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03 · Module

Timely Disclosure

Information must be shared according to the agreed schedule to maintain the relevance of operational risk intelligence.

Active · Reviewed
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04 · Module

Incremental Updates

Responsibility lies with the client to inform DC-SERVICES of revisions to previously shared datasets.

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Information · Body

Maintaining Internal Authorisations

Digital Claims Services Limited operates as an external observer and documenter; therefore, the client must ensure that all internal stakeholders, including IT and compliance departments, have authorised our access to the requisite systems. This involves obtaining any necessary internal clearances or third-party consents required to share proprietary information. Without these pre-emptive authorisations, the documentation process may face delays that compromise the utility of the final output for regulatory or audit purposes.

Leather Chesterfield chairs in library
Leather Chesterfield chairs in library
Organized desk top-down editorial
Organized desk top-down editorial
01 · Section

Validation of Factual Accuracy

Upon the delivery of draft documentation or asset records, the client is responsible for a formal review to confirm factual accuracy. While DC-SERVICES provides independent QA, the client possesses the unique contextual knowledge regarding their specific operational workflows. Any discrepancies, errors, or omissions identified during the review phase must be communicated promptly. This feedback loop is the final safeguard in ensuring that the structured documentation mirrors the client’s operational reality with absolute precision.

  • Written intake brief signed by the client
  • Conflicts screen and independence check
  • Defined deliverable list and retention envelope
01 · Module

Draft Review

The client must conduct a rigorous review of all draft reports for factual consistency.

02 · Module

Correction Protocols

Discrepancies identified by the client should be documented and submitted through formal revision channels.

03 · Module

Contextual Clarification

Clients provide the necessary context to interpret complex internal workflows or atypical transaction patterns.

04 · Module

Final Attestation

A client representative may be required to sign off on the factual contents of the record.

02 · Section

Independent Decision Making

It is a central responsibility of the client to interpret and act upon the documentation produced by DC-SERVICES. Our records serve as an evidentiary base, but the strategic, legal, and financial conclusions drawn from those records remain the sole domain of the client. The client must maintain their own internal governance committees to evaluate the results of our supervisory QA and determine what remedial actions, if any, are required within their organisation.

  • Source hashing at intake
  • Role-based, time-bound access
  • Two-stage review before release
01 · Module

Strategic Autonomy

Clients retain full responsibility for all business decisions made following the delivery of our records.

02 · Module

Governance Oversight

Internal committees should oversee how the document insights are integrated into corporate strategy.

03 · Module

Regulatory Submission

The decision to submit our documentation to regulatory bodies rests entirely with the client.

04 · Module

Risk Appetite

Clients must define their own risk tolerances based on the intelligence provided by DC-SERVICES.

03 · Section

Upholding Engagement Boundaries

Clients must respect that DC-SERVICES does not perform functions such as asset custody, investment advice, or trade execution. A key client responsibility is ensuring that our output is not misrepresented as a legal opinion or a financial audit. Clients must not rely on DC-SERVICES for fiduciary duties or the management of private keys. Understanding these boundaries ensures that the institutional relationship remains focused on documentation integrity rather than operational management or regulated financial activities.

01 · Module

Non-Reliance Clause

Our documentation must not be treated as a substitute for professional legal or tax advice.

02 · Module

Custody Isolation

Clients remain the sole custodians of their assets and private cryptographic keys at all times.

03 · Module

Scope Adherence

Clients must ensure the engagement does not drift into areas requiring financial regulation.

04 · Module

No Transactional Role

DC-SERVICES never transacts on behalf of the client; all executions remain a client responsibility.

04 · Section

Post-Documentation Governance

Once the structured records are finalised, the client is responsible for the secure storage and appropriate distribution of those documents. While we provide the intelligence, the long-term stewardship of these records—especially concerning their use in litigation, insurance claims, or regulatory filings—is the client's duty. The client must establish protocols for who within their organisation may access the sensitive information contained within our reports to maintain the confidentiality and security of their asset data.

01 · Module

Record Stewardship

Clients are responsible for the lifecycle management of the documentation provided by DC-SERVICES.

02 · Module

Confidentiality Controls

Maintaining internal access controls for our reports is a vital security responsibility for the client.

03 · Module

External Distribution

The client determines which external auditors or partners may view the finalised asset records.

04 · Module

Compliance Integration

Responsibility for integrating our findings into a broader compliance framework lies with the client.

Information · Questions and answers

Questions clients ask about this page.

Short, factual answers stated in the same wording the firm uses in every scope letter, supervisory record and rejection-register entry.

Q01

What does Client Responsibilities cover at DC-SERVICES UK?

For the engagement between Digital Claims Services Limited and its institutional clients to remain effective, a clear framework of client responsibilities is essential.

Q02

Does Digital Claims Services Limited hold client assets or execute transactions?

No. DC-SERVICES UK is non-custodial. The firm does not take possession of client assets, does not place trades, does not act as a fund administrator and does not move funds on behalf of any party.

Q03

Does DC-SERVICES UK provide investment, tax or legal advice?

No. The firm produces structured documentation only. Investment, tax and legal advice fall outside the permitted activities and are not offered on any page of this site.

Q04

Who signs off the work that is released?

Every record passes a two-stage supervisory signoff. Stage one verifies internal consistency and source coverage; stage two, performed by a named senior reviewer outside the originating team, confirms release readiness. Released records are sealed into the archive; any rework is logged in the rejection register and re-entered into stage one.

Q05

How are conflicts and independence handled before an engagement starts?

Each engagement begins with a written scope letter, a conflicts register check and an independence screen. Records that fail any check are not released externally; the failure is logged in the rejection register with a reason code.

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